Bringing stakeholders together

Par naomi.akamatsu… ,

Purpose & Strategic Importance

Bringing different stakeholder groups together can be very powerful. When well-managed, these conversations bring in diverse perspectives and often lead to creative thinking — whether focused on a specific challenge or opportunity, or reflecting more broadly on the National Society’s strengths and weaknesses.

Activities & Decisions

Facilitation methods

  • Working groups – to explore specific options in detail.
  • Focus groups – to gather targeted insights on particular themes.
  • Open formats – such as Open Space Technology, allowing wider participation and idea generation.

Implementation Notes

Looking for strengths as well as weaknesses
It is easy in discussions to focus only on what is not working. Especially when people come together, there is often a tendency to criticise and be negative. This dynamic can be made worse if one actor in the room — often a funder — is perceived to have more power than others, including the National Society.

While it is important to be realistic about weaknesses, it is equally important to highlight what is working well. A constructive approach to strategic planning is to build on existing strengths — investing further in what makes the National Society effective and unique compared to other humanitarian organisations.

Guidance & Learning Resources

Visit the resource to see examples of various tools to engage different stakeholder groups.

No People enabling resources available.

No Governance enabling resources available.

No Data enabling resources available.

Submitted on

An overview of focus group discussion as a key tool for the strategic planning process: 

 

  1. Is based on a set of questions that is asked by one person to a small group of people e.g. stakeholders
  2. Is usually conducted directly in person
  3. Can be conducted with a group of varied size although four to eight people are considered optimal
  4. Can be anonymous, but often the people in the focus group are identified either formally (first and last names) or informally (first names only)
  5. Can vary in length, but should rarely take more than one hour. 

 

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C3_T13_How to manage focus group discussions
Submitted on

An effective facilitator needs to master the art of group consultation and communication, so that equal attention can be given to the context and content as well as the process of managing group interactions. A skilled facilitator can help the group build trust, interpersonal skills, and conflict management abilities. Facilitators must quickly build trust and partnership with key persons, understand the politics, issues, culture and power dynamics etc., and above all must demonstrate the ability to further the strategic planning efforts and initiatives. 

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C3_T12_Key facilitation skills to support stakeholder group engagement
Submitted on

SWOT analysis is a commonly used tool in strategic planning and elsewhere. It is classically used to look at the internal Strengths and Weaknesses, and the external Opportunities and Threats. This classic model is presented below. However, as described in the main text, in can also be useful to consider the internal Opportunities and Threats, and indeed the strengths and weaknesses of other stakeholders external to the organization.

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C3_T11_How to use a SWOT tool
Submitted on

This tool provides you various exercise and tools that could be used to support analysing Internal and External views that contirbutes to shaping a Strategic plan and how to facilitate them (ways of using the tools are described in the Footnote of each slide). 

such as:

  • PESTLE analysis
  • Internal Factor Analysis (IFA)
  • External Factor Analysis (EFA)
  • Must do, Can do, may do
  • SMART objective setting check-list
  • 2X2 Matrix

     

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C3_T10_Collecive reflections tools to support internal external analysis

No Facilities and Equipment enabling resources available.

No Guidance enabling resources available.

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