The Urban Volunteering Study was initiated by the International Federation (Asia Pacific ) to provide evidence relating to challenges and opportunities for volunteering in rapidly urbanising cities in the Asia Pacific region, with a focus on helping National Societies enhance volunteer recruitment, engagement and retention in urban environments. With more than 50% of the population now living in the urban environment, it is important to better understand what it means for us to attract, recruit, train, recognise and retain the volunteers in an urban setting. This study is a small first step towards that direction.